Return Policy

At SHAAN DYNASTY, we want you to love your purchase. If you're not satisfied, we offer a hassle-free return process.

1. Eligibility for Returns

• Items must be returned within 30 days of delivery.

• Products must be in unused, original condition with tags and packaging intact.

• Personalized items and opened perfumes are non-returnable unless defective.

2. How to Initiate a Return

• Contact us at [Shaandynasty@gmail.com] with your order number and reason for return.

• Follow the instructions provided for sending back your item.

3. Refund Process

• Refunds are processed within 5-7 business days after receiving your return.

• Refunds are issued to the original payment method.

• Shipping fees are non-refundable unless due to a defect or error.

4. Exchanges

If you receive a damaged or incorrect item, contact us immediately for a replacement.